Next likemind Chicago on Friday July 16

By Mike Maddaloni on Thursday, July 08, 2010 at 11:46 AM with 0 comments

likemind.chi logoThe next likemind will be Friday, July 16, 2010 in dozens of cities around the world.

In Chicago, it will be at Argo Tea, 140 S Dearborn St. at the corner of Adams and Dearborn Streets in the Loop from 8:00 am to 10:00 am.

I call likemind a gathering of creative-minded people, from various disciplines including Internet, advertising, art, social media, et. al. For more information on likemind, you can read this great article on likemind from the New York Times.

No RSVP is required. You are also welcome to join the likemind Chicago Facebook group.


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My Takeaways From The Book OUIJA – For The Record

By Mike Maddaloni on Saturday, June 26, 2010 at 04:37 PM with 2 comments

One of the most exciting aspects of the work I do with my Web consulting firm Dunkirk Systems, LLC is bringing a business or entity to the Web for the first time. A few months back I partnered with design studio Visible Logic, Inc. to launch the Web site for the new book OUIJA – For The Record by D. Lynn Cain. I have talked about the Web site here at The Hot Iron previously, as it is both an attractive and functional Web site, blog and forum.

What was unique about this project was I did not read the book before the Web site went live. Though I knew what the book was about, I didn’t know the full story. When I finished OUIJA – For The Record, I put down a fascinating story about a family who traveled to Afghanistan in the 1960’s as the result of sessions with an Ouija board. Seriously! Where the story may be somewhat far-fetched to some, my only comment to people is to get a copy of the book for yourself, read it, and then form your own opinion.

As with all books I read, including non-fiction and novels, I have a list of takeaways from OUIJA – For The Record, including:

Tell Your Story - Most all of us have a unique story to tell. It may not be about all of our life, perhaps a small period of time. Even if it is not truly unique there will be someone else interested in what you have to say for a variety of reasons. It may be best told as a blog post or straight to a bound book. But tell it.

People Need Something to Believe In - Whether you are always on the move or live a simple life, we all want something to believe in. In the case of the family in OUIJA – For The Record, what they believed in was that they needed to go to the Middle East. Whatever that something is, it may not be even something you are necessarily looking for. What did that wise British philosopher say about not getting what you want, but what you need?

OUIJA – For The Record was a good read about a family that could be your next door neighbor, or yourself. If you like stories about every day people, or even in the paranormal as the Ouija board was a key element in these peoples’ lives, I highly recommend you get a copy of this book.


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Is Your Branding And Logo Easily Identifiable On Your Web Site

By Mike Maddaloni on Friday, June 25, 2010 at 06:00 AM with 0 comments

Editor’s Note – This post is in follow-up and support of The State of Your Web Site, a checklist from Dunkirk Systems, LLC which helps guide Web site owners to objectivity on the current state of their Web site. You can download a free, no obligation PDF copy at TheStateOfYourWebSite.com.

There is a reason for having a logo and branding. On the most basic level, it helps identify who you are to others. Whether you are the world’s largest razor blade company or the newest cupcake shop downtown, having a unique look and style and overall package of how you present yourself is important to your company. The same also holds for most all businesses, not to mention organizations and even individuals.

So why wouldn’t you extend this to your Web site? Before you ask yourself why I am asking this, think for a minute and you may recall a site or several where it was not readily clear who owned the Web site! Whether the logo or brand simply wasn’t there or obscured or someplace where it wasn’t expected, not having your brand prominent on your Web site can be a hindrance to your success online.

I believe in this so much that it is the #1 question asked on Dunkirk’s The State of Your Web Site checklist!

Why does this matter? Web visitors have a short attention span, and this has been proven with user testing. If within a few seconds a visitor to your Web site cannot determine whose Web site it is as well as find the information they are seeking, they may go elsewhere.

Making your logo prominent on your Web site and carrying through your branding to the Web site are not a matter of ego. You have invested in these, and they should be present on your Web site. Companies of all sizes may have Web standards developed along with their branding and logo to help guide this. In the absence of this, working with a graphic designer who understands the importance of branding – ideally the same designer who created your brand and logo – will help extend it to the Web.

By doing so does not mean your Web site will lack creativity. A creative designer will be able to prominently incorporate your brand and logo into your Web design! I have seen cases where the logo is “buried” somewhere in the Web site or landing page in the name of creative design. Buried can be defined as the logo being modified to fit the design but lose qualities unique to it, aligned to the right or bottom of the Web page so it is not readily seen “above the fold” of the Web page or simply left off. A balance must be struck to reinforce who you and your firm are with a great design.

A final tip is to make your logo a clickable link to your home page. It is common practice to make your logo a fast-track to the top of your Web site.

Ensuring your brand and logo are easily identifiable on your Web site is one step towards improving The State of Your Web Site.


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Dunkirk Systems, LLC Releases The State Of Your Web Site – A Self-Assessment Checklist

By Mike Maddaloni on Wednesday, June 23, 2010 at 06:00 AM with 2 comments

image of The State of Their Web SiteDo you know The State of Your Web Site?

From a client or prospect meeting to a summer picnic, I am involved in many conversations about Web sites. Some people brag about how much they love their Web sites. On the obvious flip-side, many say they hate their Web site. As the conversation flows to some depth, I often find in most cases people cannot quantify what it is they like or dislike about the Web site. By quantifying. I am referring to elements of a Web site which may be working or not working for the site owner, but no specific knowledge of which ones and their status.

In short, they do not know The State of Their Web Site.

To help add clarity and guide change to a Web site, my Web consulting firm Dunkirk Systems, LLC has developed The State of Your Web Site. It is a free, no obligation self-assessment checklist where a non-technical owner of a Web site can review the 34 questions on the checklist and move toward an objective answer to this question. You can download a PDF copy for free at TheStateOfYourWebSite.com.

Emphasis On The Non-Technical Owner

One goal of The State of Your Web Site is to help the non-technical owner of a Web site. Why? From our experience at Dunkirk, which includes my own personal experience with developing software for over 20 years, most “owners” of a Web site or any business application is they are not technical. They may understand technology, but they are most likely not programmers or technicians. Despite this, it doesn’t mean you cannot recognize issues or opportunities for improvements with your Web site. These questions are at a level where if the answer is not known or found to be at issue, a more thorough check by a technician can be made to gain its scope and make a recommendation.

Focus On Business, Content and Design

The checklist is broken into 3 categories – business, content and design – and each has specific questions related to these areas, and of course all can be answered from a non-technical aspect. The idea was where you could place this checklist in front of you, go through each question and navigate through your Web site to see whether you can check it off or not. These are not trick questions – they are presented in a straightforward, objective manner. That being said, someone may not know what a question is asking, which is another opportunity to learn.

Get Your Copy and Learn The State of Your Web Site

There is no obligation or any requirement of your name and personal information to get a free copy of The State of Your Web Site checklist. Feel free to pass along the link to your friends or colleagues, or simply send them a copy of the checklist! But once you use it, you may have questions on some or all questions presented, not to mention you may be ready to take the checklist to the next level and want an detailed Web site assessment. We do have a contact form on the checklist landing page where you can contact Dunkirk, or you can use the contact form on our Web site at DunkirkSystems.com.

In-Depth Converation On Each Question to Follow

Going forward, I will feature in-depth conversation on each question on the checklist here on The Hot Iron. I welcome your questions and comments on each. Together, we can all have a firm grasp on The State of Your Web Site.


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Chicago Blackhawks Exemplify Entrepreneurial Spirit

By Mike Maddaloni on Tuesday, June 15, 2010 at 01:31 PM with 0 comments

photo of Tiffany & Co. storefront with Chicago Blackhawks jerseyGo Blackhawks! That, and many other cheers have been rippling through the Chicagoland area the past few months, as the NHL Blackhawks played hard to the ultimate prize, the Stanley Cup. As a one-time pro-hockey fan, I was swept up in the momentum and was there cheering along with everyone else. You know everyone was caught up in the Blackhawks when venerable institutions like Tiffany & Co. even sported the red and black on their storefronts, as pictured!

The ascent of the team is not just one for the sports chronicles, but for the business storytelling as well. Just a few years ago, nobody would have thought the team would even sellout a game, let alone win it all. Attendance was low, games were not on TV, the team owner was known for many years as “Dollar” Bill Wirtz, and their record reflected all of this.

Then Mr. Writz died, and his son, Rocky, inherited the hockey club. It seemed like it was within days of his death that his offspring was trying to get games on local television, and a handful of games were broadcast for all to see, something his father never believed in. One-by-one changes were taking place – among them a new team president and signing young players like Jonathan Toews and Patrick Kane. The team adopted a mantra of “One Goal” – the play on words meaning everything they did was to win the Stanley Cup. And low and behold, as I write this it is now traveling back from LA with members of the team after an appearance on The Tonight Show with Jay Leno.

Over the course of the last few years I have followed both sides of the team. In numerous interviews Rocky Wirtz talked about changing the culture of the organization, focusing on the fans and selling and marketing the team. What I heard was almost deja vu to me, sounding much like the transformation of the New England Patriots in the 90’s. Within a few years after Robert Kraft bought the team, they were in the Super Bowl, albeit a losing effort to the Packers. But the whole organization pressed on, both on and off the field. Today 3 Super Bowl banners hang within Gillette Stadium, which replaced the outdated-from-day-one Foxboro Stadium. And though I didn’t follow the story as closely with the Boston Celtics, they are now playing for their second NBA title since new ownership took over the team in the last decade.

Even though you are a pro sports team, just because you are there does not mean people will be interested. This is what happened with me, as I lost interest in the Boston Bruins over the years because of detached ownership and what seemed to be more attention to managing the bottom line than to winning. Granted, the Bruins have done well over the last few years, probably due to the son of the out-of-town owner of the team actually being in Boston. Where I wish them well, my heart and allegiance have transferred to another of the Original Six hockey teams.

The rise of the Blackhawks is inspiring on a lot of fronts, including business. It says there is hope for all of us if the commitment is there. Granted, according to Rocky Wirtz the team is currently losing money, but the long-term affects of this championship season have yet to play out. A look at the growing Patriot Place, which now surrounds Gillette Stadium, is a testament to that. With what looks like a solid organization, there’s no reason they cannot achieve their “One Goal” next season too.


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