As taken down on a piece of paper from my daughter’s bedazzled notepad...

• Now that the temperatures in Chicago actually reached above the freezing mark for a “significant” period of time (2 days) and some of the snow has melted, I have noticed a by-product of the frigid temperatures – frost heaves. Very few sidewalks have not been affected by it, and there are many uneven paths around the city. This is on top of the potholed-ridden streets. My guess is these sidewalks will either not be properly fixed or will just be ground down to make then somewhat even.
• My friends at the amazing design studio Visible Logic are conducting a Web Design Survey. It is open to anyone, and I am sure they would love to hear from people who are not in the Web design and development business, and that means you! You can take their survey here; it is short, to the point, and if you give them your email they will send you the results of the survey. While you are on their site check out the great work they have done for their clients.
• Your idea, no matter how well thought-out and articulated, always sounds better when it is said by someone more senior than you, and is sold as their idea.
• I heard about something called the 5 Love Languages where ideally each person in a relationship takes the survey and compares what they want and how they say it. It’s free and doesn’t take long to complete.
• The idea of the media “spoiler”, though it is annoying when you hear of something you haven’t watched yet, is an increasing reality that we will have to deal with. Unfortunately I have seen details of the second season of House of Cards on Twitter and results of Olympics competitions on screens in building elevators before they were broadcast in the US. With more and more real-time information abound and distributed media channels, this will only increase, and we will have to come up with ways to manage it.
• This week I had a flashback to the time I designed a QA lab for a company I worked for years ago. It was a very comprehensive lab consisting of computers and operating system versions to cover all of our customers realistic scenarios. I also remembered the pushback I received from some of my colleagues, which was later taken back as the lab helped troubleshoot and prevent many errors. It was only a flashback, and unfortunately not a déjà vu moment.
• It’s been a while since I have been out at a tech networking event, and thanks to the people at Tech in Motion for hosting a great event in Chicago this past week. I met some great people including the entire team behind Dryv.
• I need to get out and see friends more often. By accident this week I found out my friend Elliott Bambrough is not the full-time co-host of the TV show Chicago’s Best on WGN-TV. Elliott is not only extremely talented but a great person as well. You can see him in action in this segment from a recent episode of Chicago’s Best and I have also embedded it below.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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Announcements • Business • Strategize • Technology • Web Design • What I Learned • (2) Comments • Permalink

You could call the recently-launched Dryv dry cleaning and laundry on-demand pickup and delivery service disruptive to the market. You could call it a game-changer or any analogy to a new business in an established market. For me and my lifestyle, it simply makes sense.

Read on – if you think it’s worth a try, at the end of this post is a discount code for Dryv.

Over New Year’s I heard some chatter on Twitter about Dryv, and I couldn’t wait to try it out. If it was all that it sold itself as, then it would work perfectly for me. What I heard was it is an on-demand service which, when requested through its mobile app, will come and pickup your dry cleaning and when it’s ready, you can request again through the app to have it delivered to you.

Living in downtown Chicago there are many advantages and as well many compromises that I have had to make over the years. Being so close to Millennium and Grant Park is awesome, yet for years we did not have a decent supermarket nearby until Mariano’s opened a couple of years ago. For dry cleaning, or more often simply laundering and pressing of dress shirts for work (something I have never mastered), I have been on a continual quest for a decent dry cleaner close-by. The ones I had gone to were usually in the basement of an office building, with limited hours that I would often miss and as a result have my clean clothes locked away. As my residence building doesn’t have a doorman or common areas, the notion of any other delivery service wouldn’t work for me.

A Service I Don’t Want To Think About

When it comes to dry cleaning or laundry service, I really don’t want to think about it. Since I have lived in Chicago I have had to. Before I moved here and lived in the suburbs of Boston, I had one local dry cleaner, literally at the end of my street. My schedule allowed me to get to them without any problems and their service was good. It was a service I didn’t need to think about. With the minor inconvenience in dry cleaning for me, if I were to go with a replacement, I would want that level of “comfort” of not having to think – or worry – about it.

Before I tried Dryv, I checked out their Web site and contacted them on answers that weren’t there. They promise to come on-demand within an hour of a request for drop-off and pickup. They use commercial dry cleaners who serve hotels and restaurants in Chicago. Their prices are comparable to other dry cleaners I have used. And last but not least, they will take back my unused wire coat hangers – I never use them and have always brought them back with my next order! This gave me the confidence to try them.

Simple User Experience With Mobile Email and Humans

After getting the app installed on my phone, I set-up my profile, home address and credit card for payment, then requested a pickup by creating a new order. The app itself is very simple – you place the order through it, and in combination with text messages your order is confirmed and you are alerted when the Dryver – the person who picks up your order – is on their way. When you meet them, you give them your clothes and any instructions for cleaning. Later when your order is processed you will receive an email confirming the order and the cost. When your clothes are clean and ready to be delivered – promised within 36 hours – you will get another text message. At that point you then go into the app to request a delivery. The app allows you to store multiple addresses, so you could, say, have pickup at your office and delivery to your home.

When your clothes are returned to you, they are in a nice Dryv reusable garment bag as pictured in above in this post, and inside the clothes are covered in traditional plastic bags you would get from any dry cleaner. You can then use the garment bag for future orders to give the clothes to the Dryver, plus hangers if that is your thing.

It really was that simple and easy, and after the first order I have now used them a total of 4 times, which is a volume normal for how often I get cleaning done. My orders are mostly shirts, occasional pants, and nothing too complex.

A Growing Service And A Few Thoughts

My original order number was under 100 and my latest one is in the 300’s so Dryv is definitely growing. Where originally they only offered traditional dry cleaning and wash and press service, they are now offering a laundry service by the pound. They have had a few updates to their app since they have started, plus they have added an FAQ and other details to their Web site. Not bad for a service that has only been around a couple of months.

Though they are still new, I would be remiss if I didn’t share any thoughts and suggestions on the service and their technology. Currently the app is only available for iOS, and adding an Android and Windows Phone option would be beneficial to them. As for the features of the app, it would be great to be able to not only request the pickup but enter into the app what you are dropping off as well as any instructions. I typically put a piece of paper with what I have and how I like my shirts done, but using the app for this would be key. And when my order is ready, if the icon on the app had an “alert number” as a reminder that would also be helpful, as sometimes the text message gets buried by the other text messages and alerts I receive. I would also suggest them to expand more into the South Loop neighborhood of Chicago.

Try Dryv For Yourself Chicago And Save $20

As you can guess, I recommend Dryv, especially as they have been picking up and delivering with no problems in the horrible weather we have had in Chicago the past few months. As I am customer, they offer a unique referral program, where if you use the code 6H1A you can get $20 off your initial order. Note I would also get a similar savings if you use that code, just so that I am being completely transparent. I don’t have any other tie to Dryv, I am only a happy customer.

I welcome your thoughts in the comments of this post on Dryv and if you have used it or are not sure if you would use it.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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Business • Mobile Technology • Strategize • Technology • (0) Comments • Permalink

Now 2 days late, but hopefully still of some value to some of you, as most were to me. These were scrawled on the back of an envelope for a credit card offer, adding some real value to this junk mail.

• Boundaries are not always bad, and when people tend to be pushing them, sometimes they are simply asking for them to be defined to them.
• Halls cough drops have little motivational phrases on the wrappers. Not a bad idea for if you are buying cough drops, you are probably not at the peak place in your life.
• There is a distinct difference between MOO MiniCards and Mini Moo’s.
• Perform a Web search on any word or phrase, followed by the word “coloring” and you can find a plethora of coloring sheets for kids to color on.
• There was little coverage outside of the tech world on the theft and compromise of the Twitter account @N by a social hacker. If you are not familiar with the term social hacker, look up anything on Kevin Mitnick. This article on The Verge about the @N theft and how the owner’s GoDaddy and PayPal accounts were compromised also includes a link to the Twitter account’s owner’s own story.
• Where that famous groundhog in Pennsylvania saw its shadow and predicted a longer winter, my forecast has always been with Dunkirk Dave who hails from the same Western New York State city that I was born in. And it has nothing to do with him not seeing his shadow, and thus predicting an early spring.
• I began taking an online course on “unprocrastination” and one of its tasks is to create a habit and commit to it. So I decided to come up with a new blog topic every day (not write it, just the topic) and I am also sharing it with the world. Look on Twitter for the hashtag #28d28bt for my topics. More on the course itself as I get into it.
• A documentary on learning how to be a pit trader in the famous Chicago markets was just released this week, though it was filmed in 1996. Pit Trading 101 was released only online, and for US$2.99 you can see a training course on how those people who are yelling, screaming and flailing their arms are actually conducting business. It was released by Chicagoan and former trader Jonathan Hoenig who is also in the documentary. I haven’t watched it yet but want to, not only to understand how the heck that process works but also to seeing a piece of this city’s history. Below is an embed of the movie’s trailer or you can watch it on the documentary’s Web site.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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Blogging • Business • Strategize • Technology • What I Learned • (0) Comments • Permalink

There has been a lot of talk and activity about encouraging more young women to enter the technology fields, whether engineering or software or any technical role. Much of the reason for the outside effort is that girls and young women are not typically encouraged to enter these fields.

When I first started hearing about these kind of efforts, I was initially surprised, namely as I have had the good fortune to work with many women over the years in software development and Web technology. Where when many think of the traditional “geek” it is a guy, there have been many women I would also consider geeks, and if I told them to their face, they would probably agree with me!

Perhaps maybe I am an anomaly, for as I pull back and see the big picture, I do see there are many more men in tech, whether it’s in the leadership within a company or within the industry overall. I haven’t studied this area in great detail as to statistics or even why there may be people discouraging women from getting into technology. For the more I think about it, I am not surprised that teachers, guidance counselors or even parents or family may discourage someone from taking classes in a subject area, as this was something I encountered myself.

I Don’t Know How to Touch Type

All that you are reading here, including the infrastructure and front-end code that presents my writings here on The Hot Iron, were entered into a keyboard with just my index fingers, plus my thumbs on the spacebar. Seriously, I don’t know how to touch type, and not only did I never take a class in high school to learn how to, but I was encouraged not to.

Though I was using computers back in junior high school, had my own computer at home and even did my first consulting gig for the assistant superintendent of my school system plus it was overall no secret I was into computers, the fact I should probably learn to touch type did not come naturally to my guidance counselors in high school. Their reasoning? As I was on the “college track” in high school, this was not a recommended course to take, and typing – which was offered in school – was encouraged for those not going into college and rather right into the workforce. Seriously, that was the thinking in the early 1980’s. I never did fight this, for by that point I had been typing this way for several years now.

Don’t get me wrong, this is not anything that has ever haunted me as a decision. I have managed to get by with just 40% of my digits on the keyboard and I am actually quite quick at typing this way. The reason why I remember this is because people, upon watching me type, will always ask me why I don’t touch type. As the question comes up almost as frequently as to why I sign my email messages as I do, it is a story that is readily accessible. Over the years I could have taken a typing class but never even made an effort to do so, as I am not sure how much different it would have made. Of course I am not saying this “guidance” led me down a different path, but it is a small example of the types of influences that are out there.

Expose To Most All, Let Them Decide

The more I think of this effort, the more I believe in it. As a parent, I don’t want to purposely hold back my kids from any career or activity decision, providing I can afford it. Though this is nothing I am worried about now, for right now my oldest first needs to learn to read, and my youngest needs to finish potty training! But by the time they are older, hopefully there won’t be a need for organizations like Ms. Tech and the many others, for opportunities will be chosen based on your interest, not negative outside influences.

I welcome you to share any stories – positive or negative or even anecdotal – on this subject in the comments to this post.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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Strategize • Technology • Thrive • (4) Comments • Permalink

Over 5 years ago I wrote here on The Hot Iron about controlling your own destiny or controlling as much of it as possible. If you read (or re-read) the article, I was looking at this topic mostly from the point-of-view of working with external technology vendors and what happens when one doesn’t live up to expectations or even shuts down.

Fast-forward to 2014, and my lens on this topic has changed dramatically. Where then I was talking about control you had over external entities, now I am thinking of my needs and my information and if I even need external entities at all.

As time goes by businesses online come and go, or in some cases specific services from those businesses. From GeoCities to Posterous to Nokia Ovi to you name it, one day something you are using is gone the next, and hopefully you don’t lose tangible assets – e.g. data, photos, documents, etc. – in the process. Granted losing sleep, your temper or clumps of hair are collateral damage of this type of situation.

Add to this the overall uncertainty of technology and business, not to mention the ever-changing terms of services from vendors that may change to your disadvantage, or truly not knowing what is “behind the curtain” with a service or who or what has access to it, you may end up in a situation fast where you need to quickly change course.

So what do you do? Where every situation is unique, I’d like to share the path I am taking these days when it comes to online services.

Tell me what you want, what you really, really want

In short, that whole “goals” thing again! Having a goal, purpose, mission statement or random scribbles on a napkin can help guide you through the choices you make, In addition to the goal, think about other controllable factors, such as budget, timeline and how much time you have to invest initially as well as on-going. These factors can also influence your decision, no matter the goal.

Once you have gone through the goals and review process, and have made choice, pat yourself on the back, then plan for what happens if you have to make another change. As this change could occur next week or in the next decade, you don’t need a detailed, point-by-point plan, but you do need some information, such as contact, license, login and how you are using or customized the service. From there, determine how and to what extent you can extract data or information from the vendor or service, both for a final move or on a regular basis for off-site storage.

The Path of a Service Change

A couple of years back, after my several times a day ritual of reading what was new in the world in my RSS reader, Google Reader, I started to think about how I was reading, not what, and if there was a better way.

Google Reader, for those who don’t know, “was” a free RSS feed aggregator and reader from the search giant. It was a very popular service, but one that was slow to innovate. Despite this, I had over 200 RSS feeds subscribed to thru Google Reader, and it was my primary source for news and information, both on the world around me as well as technology, sports, and other topics of interest.

What I realized was quite simple – Google, or anyone who had access to the data stored in the Google Reader service, knows everything I read. Everything.

The more I thought about this, the more my decision became clear. There must be another way for me to aggregate and read RSS feeds where I have control of my destiny – the software, the service and most importantly the information. As I searched I found a variety of hosted services and software I could run myself. After some analysis and a personal recommendation from my good friend John Morrison, I went with Fever and have never looked back.

Fever is a self-hosted RSS reader developed by Shaun Inman. For just 1 person running the entire operation, Fever is a quality product. It is a paid license and is probably the best US$30 I have ever spent. With Fever I could get the same features I got from Google Reader, with a much more stylish Web interface, including a mobile-optimized experience for the iPhone’s Safari browser. It has a “hot” topic feature that I have never used and really can’t talk to, for the main functionality has suited me perfectly.

My migration from Google Reader to Fever meant installing the latter on a Web hosting service I use, then migrating the feeds from Reader to Fever. This step, though very straightforward, requires some knowledge of how a Web site with a database is setup and configured. For migrating the feeds, I could have automated the process and extracted all feeds and uploaded them into Fever. However I chose a manual process as I had not really taken a close look at all of the feeds I was subscribed to, and as a result I culled the collection by about 50 feeds, many which were no longer feeding any content at all.

In mid-2013, Google shut down its Reader service, causing an uproar from many, but not from me. By that point, I had been off of Reader for over a year. Google gave a long lead time to switch to any other service, which is now always the case. That being said, having control of the service means you own the information as well as how you access it.

Always Looking

As new methods, products and service become available, it is important to spend some time evaluating services. Reading and research alone are not enough, a stalking with friends and colleagues also help expose you to options as well as first-hand accounts of their utility.

Where in the past I have used services like Google Reader, Basecamp, Blogger and Google Calendar, today I am using Fever, ActiveCollab, ExpressionEngine and ownCloud respectively. I plan to talk more about some of these services in the future. But this is my list now, and it is subject to change without much advanced notice!

Have you yourself changes services or rolled your own, or is it something you don’t see yourself doing at all? I welcome your thoughts and questions in the comments of this post.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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Strategize • Technology • Web Development • (2) Comments • Permalink