What I Like About the Post Office

By Mike Maddaloni on Thursday, May 10, 2007 at 08:08 AM with 0 comments

Forever StampHave you purchased your Forever Stamps yet? With next week’s postal increase, the post office came up with what I think is its best idea in years – a first-class postage stamp that once you buy it, you can use it at any time, even after the next postage increase. Where on the surface this may not make sense, factor in inflation, interest and the cost of distributing 2-cent stamps, and it is a wise move.

With all of the problems that the post office has in its customer service and mail delivery, especially in Chicago, I have decided to focus on the things that I do like about the postal service here in the US. In addition to the Forever Stamps, my other favorites include:

  • Automated Postal Center (APC) kiosks at many post offices allow you to weigh and ship packages without waiting in line, as well as purchasing books of stamps. In many post offices when there is a line at the windows, there is no line at the APC.
  • USPS.com allows you to track shipments and buy stamps with only a $1 surcharge, which is more efficient than waiting in line for either.

Come to think about it, what I like about the post office is related to new thinking and services that require little human intervention.

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