I have about a dozen outstanding invitations for people to join my LinkedIn circle. Each time I invite someone new to join the social networking Web site, I usually get asked what it is and why they should join. Rather than re-forward that information every time, I will present it here. I also welcome your feedback and suggestions for this personal frequently asked questions, or FAQ, for LinkedIn.

What is LinkedIn?

LinkedIn is a Web-based application in the category of a social network. Members can create and maintain a profile as detailed or minimal as they wish, and it can be said the more detailed it is, the more it resembles a resume or CV. You can invite people to be linked into your circle, and as a result you are indirectly linked to people in their circle, similar to the concept of six-degrees of separation (or Kevin Bacon). You can search for these connections and request to contact them, post to and answer questions from the community of members, and write recommendations of members.

What is a social network, and aren’t all networks social?

All networks should be social! Here is a definition of social networking from WikiPedia, and I will leave it to you to read it and make your own conclusion.

How do you use LinkedIn?

I have a rather detailed professional profile on myself, as my LinkedIn profile returns a result high on the list for a search on my name and my business in the search engines. I have reconnected with many people over the years of using it. But primarily I use it to keep people at “arm’s length” to see where they are and what they are doing. When logged in, the home page is a great resource as it shows people in your circle who have changed their profile or added new people to their own circles.

What do you see as the strengths of LinkedIn?

Its strengths are in its home page (as mentioned above), a professional format and layout and the number of people using it.

What do you see as the drawbacks of LinkedIn?

As compared to other social networks, LinkedIn is a little stuffy. Just recently they allowed people to add an 80 pixel square photo of themselves, where photos are the hallmark of all social networks. If you want to connect with someone in someone else’s circle, the request has to be passed along from person-to-person. Why not just let people choose if they want to receive these connections directly, as I myself have always passed along a request. It is also limiting in how you can reference other non-work activities and Web links.

There is a paid version of LinkedIn, do you use it?

No. It only allows you to contact more people, and since I don’t contact many people indirectly it is not worth it to me.

How many people are in your LinkedIn circle?

As of October 23, 2007 I have 236 contacts.

I already belong to enough services and have too many logins, why should I sign up for this?

LinkedIn is currently the primary networking service for business – if you want to network for business, you should create a free account. By doing so you can claim your name, as they allow you to create a custom URL to your profile page, such as my own, http://www.linkedin.com/in/mikemaddaloni. Plus more and more people are joining LinkedIn daily.

Can I join your LinkedIn circle?

Sure, just ask!

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I just saw registration for TECH cocktail 6 (or TC6) has opened. It will be held on Thursday, November 15 from 6:30 pm - 9:00 pm at John Barleycorn Wrigleyville in Chicago.

As this free event usually "sells" out, RSVP now! And I will see you there.

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Many Web sites feature a “click-to-call” button – when you click the button and enter your phone number, someone from the company or organization will call you. But what if you wanted to make the call yourself? After my last upgrade to the Skype client software and subsequent opening of the Firefox browser, a button appeared in the upper right corner – a new Firefox extension was installed to allow me to activate this feature.

Here’s an example of how it looks. I chose the Web site for Silko Honda of Raynham, MA, eastern Massachusetts’ best Honda dealer. In the footer of every Web page is their address and phone number, and this is how it typically looks.

With the highlight button clicked, here’s how the same area of the Web page looks:

This feature is unique and makes Skype more of a player in the replacement of POTS – plain old telephone systems. Where Vonage has client software where you can type or paste in a phone number and your phone is rung and the call is placed, this is a one-click solution. This is not, however, a free call – you must have Skype credits or a calling plan. I have also experienced the browser act a little sluggish when I had the feature on all the time and I have seen other reports of this on forums.

This is the type of innovation that leads companies forward, and in the case of Skype may lead more people to pay for its calling services.

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Several months ago while making a purchase on Staples.com, I saw where I could get a free SunRocket phone after rebate. As a Vonage customer following the patent-infringement headlines, I thought it was well worth it to get a phone for the second-largest VOIP provider, just in case. That backup plan item has fallen off the list with the shutdown of the SunRocket service altogether, which is detailed on their home page.

Cleaning out my bookshelf the other day, I found the phone. It clearly states it will not work on any other service. So what am I supposed to do with it? I don’t want to just throw it away to add to the burgeoning landfills, and paying $10 to recycle it at Staples isn’t too appealing either.

Any thoughts? Maybe someone at the VON conference will have some ideas?

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Dear Palm,
Please make unlocked versions of your smart phones.
Regards,
Mike

Last week Palm introduced the Centro, the latest addition to their Treo line of smartphones. This model is only $99, and has features of many of the pricier models. However, this model is only available to Sprint customers in the US.

When a phone of any model only works with a certain network, it is considered a “locked” device. This is nothing new, and has been the case in the US for years. In Europe, most phones are unlocked, where you can use them no matter who you get your service from. So if you change service providers, you don’t have to buy a new phone. Sure, in the US you can get some version of a free phone if you switch, but why bother if the old one only ends up in a landfill?

It has taken the Apple iPhone to raise the issue of locked phones. The iPhone is only available to AT&T customers, so if you want to use the new phone, you have to switch. This prompted people around the globe to work to unlock the phones, much to the dismay of Apple. Their response was cool, only saying software upgrades will render an unlocked phone useless, and more electronics to the landfill.

A locked phone does that – it locks you to a network. As mobile phone service seems to be a commodity these days in the US at least – I’d say the exception is T-Mobile, whom I have – a locked phone and a cancellation is the only way providers retain customers, not on the quality of their service. But if your phone will work elsewhere, it is not only allowing you to choose the best service, but the best phone for you as well. This fact has not resonated with the mobile companies in the US, which would also explain why they still call themselves “wireless” and “cellular” and not mobile.

There are plenty of reviews out there on the Centro, and I won’t be able to contribute to the discussion as I won’t be able to buy one. I still own and like my Treo 680, which unfortunately is the only unlocked model sold by Palm. But the insanity must stop, and unlocked phones must become the standard, as it’s well documented we are running out of landfill space.

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