The Hot Iron

A journal on business, technology and occasional diversions by Mike Maddaloni

Technology

Monday, March 05, 2012

Quick Poll - Do You Encrypt Your Computer Or Mobile Device?

You are invited to participate in the following quick poll - do you encrypt your computer or mobile device?

Please make your selection below - if you cannot see the poll question please answer the poll here.

Why am I asking this question? I will follow up with my reason plus the results in a week or so, depending on the volume of responses. Thanks for participating, and please pass along to friends and colleagues. Also, feel free to add any additional thoughts in the comments of this post.


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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.



Posted by Mike Maddaloni on 03/05/12 at 04:00 AM
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Thursday, March 01, 2012

SpinVox Through uReach A Suitable Replacement For Ribbit Mobile

The blue skies and green pastures of Ribbit Mobile are no longer, but if you can’t live without mobile voicemail to text, you can get it from SpinVox through uReach.

screenshot of Ribbit Mobile home page in grayscale

(Note the above image of the Ribbit Mobile home page was changed to grayscale by me)

Ribbit Mobile was a service for translating voicemail messages to text and delivering that text message with an audio file of the voicemail message, and those messages would be delivered by email and SMS. For myself, I have used similar services for over 4 years, and having the luxury of reading the text of a voicemail when you don’t have the opportunity to dial in to listen (e.g. when you’re in a meeting), not to mention the ready-access archive of messages, was priceless.

And that was just the case with Ribbit Mobile – they were not charging for “beta” this service for the 2+ years I used it. Near the end of last year I recall getting a survey from them on how much I would be willing to pay for the service. Then in January of this year I got an email saying Ribbit Mobile would be shutting down altogether the end of January, and there was no alternative. Ribbit itself as a company would still be around as they offer other services, like an Android app for voicemail and an add-on to Salesforce.com. The service was still running for a couple of weeks after the announced date, and went down altogether on February 16.

As I said, this was a type of service you could get used to. I also have a similar voicemail to text service through Vonage which I use for my business phone. Prior to Ribbit Mobile I was part of the SpinVox consumer beta program which I talked about previously here at The Hot Iron. Interestingly, around the time SpinVox announced they were dropping their B to C service (they power Vonage’s voicemail to text) Ribbit Mobile came on the scene, and I was able to switch over with very little time without this type of service.

In between SpinVox and Ribbit Mobile I briefly used SpinVox through uReach, a company offering virtual voice, email and office solutions used by many small businesses. When Ribbit Mobile went away, I looked into see if it was still offered, and it took a call to uReach to find the “hidden” URL for the service (they offer it, but it’s not linked from their main Web site), and by visiting ureach.com/spinvox one can sign up for the voicemail to text service for $9.99/month plus usage fees for large volumes of voicemail. The uReach offering is not as robust as Ribbit’s, and for some reason breaks up voicemails when sent by SMS into several messages of 30 second lengths. But you can still get an email with the message text and audio file attached.

Am I the only one who will miss Ribbit Mobile? Am I the only one who uses voicemail to text? Please let me know in this post’s comments, as I know nobody else personally who uses, and loves, this type of service.


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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.



Posted by Mike Maddaloni on 03/01/12 at 09:59 AM
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Monday, February 20, 2012

My First Consulting Gig In High School

Most of my career has been in a consulting role. Whether working as an independent or for a consulting firm, I have had the great fortune to work with a wide variety of clients across many verticals.

But why have I traveled so far along the consultant path? Many people become consultants by choice, where others either back into it or take it as a second option.

For me, it began in high school.

photo of Mike’s high school class mug

There is a picture of my high school mug here, not because it is in remarkably great shape after all these years, but it shows when I graduated, and that is solely for the context of the type of technology I was working with when I took on my first consulting gig.

As I had been programming in BASIC since junior high (a story in itself for another post) by my senior year in high school I was not only quite good at it, but I was known as one of the few people with proficiency. This led to the assistant superintendent of my school system, whom I knew and his sons were also classmates, asking me to write a program to collect survey responses and generate a report with the results of the survey. Remember, this was the mid-80’s, and this is what you needed to do to get such a task done. And I used a Digital PDP-11 minicomputer to do it.

His request, however, was not a favor, as I would be paid for it. Sweet! So I went right to work, first writing the program to collect the data, which would be entered by another classmate who was also being paid for her time. Once that was done I went to work on the report itself – I had the desired format, then I mocked up the report with fillers, then added the computations from the survey data in the database. Knowing my work wouldn’t be perfect, I did many manual calculations of the data to ensure the report data was accurate. When all was done, the school committee got a 2-page report with the survey results. (I know I kept a copy of the survey, and if I ever find it, I will post a PDF of it.)

Of course there was a change in ownership of the project – what consulting gig is without that? The project started in the fall, but at the end of the year the assistant superintendent was leaving the school system. As the project was to be completed in the spring, he told me the superintendent would be my point of contact, and the one who would pay me. Where I didn’t think much about it, I did when it was time to collect my pay, as the superintendent, in his first year on the job in this school system, was a shrewd cost-cutter. He did things like take over the school buses and managed them himself, and after I graduated he even reduced the size of the nearly floor-to-ceiling windows by 80% to save energy. I was worried I wouldn’t get anything at all, especially as I had absolutely nothing in writing!

Shortly after the survey was delivered I asked to meet with him about payment. The conversation went something like this… keep in mind it’s a few years later:

Superintendent – “So Mike, you were promised to get paid for creating the survey?”

Me – “Yes.”

S – “ Well, how much do you want to be paid for it?”

M – “$250.00”

S – “Why that much?”

M – “Well, um, the girl who did the data entry got paid $50, and I certainly did 5 times as much as work as she did.”

S – “How about $200.00?”

M – “It’s a deal.”

Now there’s some negotiating, and not too bad for a kid who not only hasn’t ever negotiated anything more than staying up late to watch Saturday Night Live, going up against a man with w PhD.

It would me several years before I used my computer skills for profit again, and that was in college and in exchange for pizza (yet another story for another time). From thereon in, and with a college diploma, it was all about contracts, invoices and payment or salary. We all start someplace, and my place was very close to home.


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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.



Posted by Mike Maddaloni on 02/20/12 at 04:00 AM
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Wednesday, December 28, 2011

Mike Maddaloni Featured In Dell Trade Secrets Ebook

Recently the folks at Dell sought out “trade secrets” from small and medium-sized businesses to ensure on-the-job reliability. This campaign coincided with the launch of their E series for their Latitude line, which the E6320 notebook I received from them is a member of.

Ask anyone and I always have some advice to give, so I shared this, one which always creates a win-win situation when in a busy airport terminal or one without enough power outlets. It was chosen for the new Dell Trade Secrets 2 – Reliability eBook which is available for free on SlideShare.

screenshot of advice from Dell Trade Secrets eBook

For those of you with your images turned off or using a screen reader, it reads:

When I fly, I always bring an extension cord with multiple outlets on the end. Most always, if there is an outlet, it is nowhere near where you can find a seat. And when you do find one, it is most always taken. This way, you can politely ask if you can plug in, have them tap off of you, and you still have an outlet or 2 to share with someone else!
Mike Maddaloni | thehotiron.com

Though I may get funny looks at first, people realize I am sincere, especially when I show there are open outlets on the end of the extension cord. Thus I believe the merits of it alone were why it was chosen and put on page 10, and not because I am using their notebook. And from what little bit I have written so far can back that up, but I digress.

The Dell Trade Secrets 2 – Reliability eBook showcases some great advice from some other great business experts, such as Barry Moltz and Carol Roth. Feel free to read the SlideShare presentation on their site or embedded below, and if you have a SlideShare account you can download a copy of this eBook.

Dell trade secrets e book 2
View more presentations from Dell Social Media

Your comments are always welcome, and if you have some great reliability advice feel free to post it in the comments here or on the eBook’s page.


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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.



Posted by Mike Maddaloni on 12/28/11 at 04:00 AM
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Friday, October 28, 2011

Nokia E6 Unboxing And Thoughts

Granted, the talk this week has been on the announcements coming from London at Nokia World about new Windows Mobile devices as well as new devices specifically designed towards emerging markets. However, a few months back I had the opportunity to evaluate a Nokia E6,which is still alive and well and selling in the US and other countries.

Thanks to the folks at Nokia Connects (formerly WOMWorld/Nokia) I was able to use this device for a few weeks. But first I had to open the package, and here’s my initial reaction to the E6 – view the embedded video below or watch the Nokia E6 unboxing video on YouTube.

It wasn’t until I watched the video that I realized the heavy comparisons I made between the E6 and the Nokia E72, which is my primary mobile device, or my “workhorse” as I like to call it. This was due to the form factor, which are very similar. Besides that and the quality of the construction, these devices are different. On the hardware front, it has a touchscreen, something I miss from my days as a Palm user. The camera is a mixed blessing – taking 8 megapixel photos but with a full-focus rather than auto-focus camera. With some of the tests I did – mostly of my kids so I won’t post them here – the full focus worked great when they sat still (rarely) and was a disappointment when they were moving or I wanted to get a close-up shot (usually the case).

In my evaluation period I did not completely switch to using it, namely a time issue for me. But I did carry the 2 devices with me at the same time and tried similar tasks and did put my SIM card in it and used it for calls. I was pleased with its usability and liked the Symbian^3 features that I am still getting used to. The main reason I still use the E72 – the physical keyboard – is also a selling point for the E6. Granted I could probably get used to an on-screen keyboard eventually, but for how I use a device, it’s nice to have the physical keys to bang on.

Where the E6 will fit into the mix of Nokia’s devices is unclear, but I guess its price may drop, which will put a touchscreen, full keyboard mobile device in the hands of many people easily, and no need to go thru a Blackberry service as you can directly connect to POP and Exchange mail!

Below is an embedded slideshow of photos I took of both the E6 and E72 – view it there or on Flickr.

The device has long been returned to Nokia Connects, but I welcome your thoughts and questions on it in the comments.


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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.



Posted by Mike Maddaloni on 10/28/11 at 04:00 AM
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Tuesday, October 18, 2011

Dell Latitude E6320 Unboxing and Initial Thoughts

As someone who has used Dell PCs over the years and not too long ago evaluated a Dell Vostro 130 - I was thrilled when Dell, through the Zocalo Group, offered a new Dell notebook as a gift. As with any piece of electronics I receive – as a gift or for evaluation – I make an unboxing video, and you can watch the unboxing of this Dell Latitude E6320 below or on YouTube.

As you can see, I initially was told I was getting a Dell Latitude E5420, and instead it was an E6320 – I still need to pour thru the configuration, but from my initial review of the models on Dell’s Web site they are similar.

Since I made the video, here’s a couple of thoughts and items to note. I found how to turn on backlighting the keyboard, and it is a nice feature, especially when working late at night at home (note that working late at night at home in itself is not a nice feature!). It also does not run hot similar to the Dell Vostro 1410 I am using now, and will be replaced by this Latitude E6320. I have also liked using Windows 7, and it will be a nice transition from Windows XP.

The plan is to now setup the E6320 with all my software, files and any special settings and use it as the primary work PC. I had one setback in doing so from a time perspective when I mistakenly installed the hard drive encryption software and had to reinstall Windows 7 and the drivers. As the DVDs were included, this was not as painful of a process as it could have been, but it took time to do so, and I am just now getting to really using this hardware.

Over time I will share my thoughts on this Dell Latitude E6320, and you can find them here at The Hot Iron as well on Twitter – follow @thehotiron and @dunkirk. Special thanks to the Zocalo Group for offering me this machine. And as generous as they and Dell have been, it will certainly not cloud my judgment of my reviews and thoughts on this PC! As always, I welcome your thoughts and questions on it in the comments of this post.


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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.



Posted by Mike Maddaloni on 10/18/11 at 04:00 AM
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Friday, September 09, 2011

Nokia C7 Astound Unboxing Video

On the heels of evaluating the Nokia E7, I received a few days later a Nokia C7 mobile device, or the Astound as it’s called here in the US, where it’s exclusively offered by T-Mobile. It was graciously offered to me by the kind folks at WOMWorld/Nokia to use for a few weeks. You can read more about my relationship with Nokia in this previous post.

Rather than create the “same old” unboxing video, where I go to a quiet corner of my office and unwrap the package and give my first impressions of the device on video, I decided to go “on location” this time. I chose to film it in front of the Cloud Gate artwork (better known as “the Bean”) at Millennium Park in Chicago.

Watch the video embedded into this post below, or click this link to view the Nokia C7 Astound Unboxing Video on YouTube.

As I was making the video, both the E7 and my trust workhorse the E72 came to mind. Though the C7 has a little smaller screen than the E7, it also has a much smaller price – it has been as low as free when renewing a contract with T-Mobile. I know this, as this is how I got a C7 of my own after I sent back the evaluation device. Where it is a safe assumption I like the C7 as I acquired one, I don’t want to get too far into the evaluation than this video. Currently I swap between the C7 and the E72 as needed.

I welcome your comments – positive and snarky – on the video, and the device as well. And let me know how obvious it is that I was interrupted by a panhandler when I was making the video! Your comments are welcome here on The Hot Iron as well as on YouTube.


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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.



Posted by Mike Maddaloni on 09/09/11 at 04:00 AM
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Monday, August 01, 2011

Next likemind Chicago on Friday August 19

likemind.chi logoThe next likemind will be Friday, August 19, 2011 in dozens of cities around the world.

In Chicago, it will be at Argo Tea, 140 S Dearborn St. at the corner of Adams and Dearborn Streets in the Loop from 8:00 am to 10:00 am.

I call likemind a gathering of creative-minded people, from various disciplines including Internet, advertising, art, social media, et. al. For more on likemind, read this great article on likemind Chicago from the Newcity and likemind from the New York Times.

Follow @likemindchicago on Twitter and like us on Facebook.

The first edition of our lame design, yet functional Web site is live at http://likemindchicago.com/.


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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.



Posted by Mike Maddaloni on 08/01/11 at 06:58 AM
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Tuesday, July 19, 2011

An Interactive Guy At A Crossroads

I've always been an interactive guy. With crowds, as a DJ and improv performer. With causes, raising money and awareness for non-profits such as the fight against liver disease. With customers, as a Web strategist and developer.

Interaction defines me, and now it’s leading me down a new professional path.

photo of a crossroads

In recent years, my professional interaction has meant building Web sites and Web applications strategically integrated with marketing, sales, HR and other key functions. Through Dunkirk Systems, LLC, advising corporations to small businesses as a Web consultant fulfills a lifelong goal. And it provides incredible insight into different businesses – where I listen, collaborate, help think through strategic implications and costs, and ultimately, build some pretty tough sites.

Consulting independently has been nothing short of amazing. Where I have always worked with some equally amazing people on a project basis, it has not been a full-time practice. The interactive side of me is pushing me toward a new path of engaging again directly with a team. After much soul-searching, I’ve decided to seek a partner for my current business, or to take on a new professional role with an established firm.

At this point, I’m open to where talent, experience and any interesting opportunities may lead. My LinkedIn profile sums up my tenure as a manager, director and consultant – delivering Web solutions across development technologies, taking a big picture approach with comprehensive understanding of all aspects from strategy to building sites to the ensuring sites thrive with analytics, SEO, SEM and social media.

As usual here on The Hot Iron, and on such weighty matters, I’m first interacting with you. What kinds of experiences do you have with shifts in your career path – corporate, startup, independent consulting or other scenarios? Do you have suggestions or perhaps an opportunity for an interactive guy like me? I would love to hear your voice in this conversation that I’ve only mulled about on my own (and with my lovely wife) in recent months.


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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Web strategist, developer and founder and President of Web consulting firm Dunkirk Systems, LLC.



Posted by Mike Maddaloni on 07/19/11 at 04:00 AM
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Tuesday, April 05, 2011

Nokia E7 Unboxing Video And Initial Observations

Thanks to the folks at WOMWorld/Nokia I have received a brand new Nokia E7 mobile device to evaluate. I made the following video of the opening of the package and unboxing the device. It is embedded below, or follow this link and view it on YouTube.

As you can see (if you watched it) WOMWorld/Nokia outdid themselves again and created a custom outer wrapper for the device with a tweet I sent and signed by Nokia’s new CEO Stephen Elop.

The E7 is a solid device – made of metal, and feels solid when you hold it. This isn’t the first time I held an E7, as I got to try a pre-release model owned by Nokia staff when I went to Microsoft TechEd last fall in Berlin, but this is the first time I got to try it out myself. As a result, I gave the slide-up of the display to expose the keyboard a good workout, for as I said in the video, I work a device to its fullest extent!

Off To The Races But With Caution

Now that I have unboxed the E7, I will charge it, put in my T-Mobile SIM card, sync the device with my contacts and calendar and use it as my primary device. I am interested in getting to know the Symbian^3 operating system, use the camera and make my own observations on it, take advantage of the full keyboard and just plain see how it works for me.

That being said, as I was charging it and I was getting a feel for device, I made an observation I hadn’t heard before – there are no holes in the device to attach a wrist strap! I say this with an exclamation, as every Nokia device I have used over the years – going back to the Nokia 105 I had in the early 90’s - had them. Though I don’t have a wrist strap on my Nokia E72, I see the need for one on the E7 namely due to how I see using the camera. As it has a full touch screen and with the positioning of the shutter button, I would want the strap for both positioning the camera and ensuring I don’t drop the device! As the E7 has a flip screen, I can’t see how a case could be wrapped around it which would have wrist strap holes.

Look for more to come on the E7. Is there something you would like me to try out on the device? Share your ideas and thoughts in the comments for this post.


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Posted by Mike Maddaloni on 04/05/11 at 10:09 AM
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The Hot Iron strives to present unique content and perspective on business, technology and other topics by Mike Maddaloni, founder and president of Dunkirk Systems, LLC, an Internet consulting firm based in Chicago.

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