Technology
Tuesday, March 02, 2010
The next likemind will be Friday, March 19, 2010 in dozens of cities around the world.
In Chicago, it will be at Argo Tea, 140 S Dearborn St. at the corner of Adams and Dearborn Streets in the Loop from 8:00 am to 10:00 am.
I call likemind a gathering of creative-minded people, from various disciplines including Internet, advertising, art, social media, et. al. For more information on likemind, you can read this great article on likemind from the New York Times.
No RSVP is required. You are also welcome to join the likemind Chicago Facebook group.
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Posted by Mike Maddaloni on 03/02/10 at 10:07 AM
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Wednesday, February 03, 2010
As several people have asked me about my opinion about the iPad, I figured what better way to answer them than on The Hot Iron? While collecting my thoughts on it, what I am presenting goes beyond the device itself, but is related to how and why it is here.
Before I start, let me say I own an original iPod Shuffle and an iPod Nano. I don’t own a Mac or an iPhone, the former as I am content with my Windows PC and the latter is due to it being a locked device to the shaky and overpriced AT&T network. I will also say to satisfy the FCC hawks that I have no direct connection or direct financial stake in Apple. Working in tech my entire career, I also understand a little on how Steve Jobs thinks, and my opinion will come out as you read this.
On The iPad Itself
When I saw the announcement of the iPad, I admit I was not blown away by it, but I was also not repulsed by it. It seemed to me a larger version of the iPhone, allowing for full Web browsing and book reading, which is not an unfair description.
Here’s what I said to PSFK’s Purple List, which was posted on their blog the other day:
“In the short term, Apple fans and early adopters will gravitate to the iPad, though many I have talked and my own belief is that people prefer the portability of the iPhones. In the long-term the impact of the iPad will be in the advancement of other hardware manufacturers’ own foray into tablet devices.”
It’s a nice device but not for me. It will have its market but I don’t think it will take off in its current version as some may think. And this is about all I have to say about the iPad.
On Iterative Design
You’re probably wondering that is all I, Mike Maddaloni, has to say? Actually, that’s it, for I feel this first version of iPad is really about getting out there and seeing how it is received in the marketplace. I can somewhat speak from experience as the Shuffle and Nano in my home are only a few years old and far different from the current models. Apple is a product company and they need to sell units. What better way to do so than under the moniker of innovation?
What Apple has done is put out an initial, well-styled and designed product. They will next put out another initial, well-styled and designed product with iterations in its features, but not quite perfect. Where critics will pick apart each new version, it will certainly draw customers, and as a result sell more products. Granted Apple is not the only company who does this, but among all of the style and black clothing, Apple is a business. This in itself is a topic which could be debated on and on and on.
On Web Sites
Rumors are swirling as to why the iPad’s browser will not support Flash. Today, Flash is the main way people view video content on the Web. It has not always been that way, and it won’t necessarily always be that way. Talk of how the next version of the HTML Web programming language supporting video will address this issue has been one answer, but asking any programmer you will find few thinking about HTML 5.
My rumor to add to the mix is AT&T couldn’t possibly handle the network traffic of full-screen, high-definition video. As Apple continues to be tied to AT&T, this is a sacrifice anyone who owns an iAnything will have to deal with.
I don’t see this as much of an issue for those who build Web sites. In general, you should accommodate for those who don’t want to see Flash or don’t have its browser plugin. Sure, all Flash Web sites are still popular, but it’s nothing I recommend to my clients at Dunkirk Systems, LLC, and here’s a prime example of why. I doubt the iPad will push new ways to view video on the Web. Apple has its own Safari browser and QuickTime video format, and these could be a contributing factor as well.
In other words, I am not losing sleep over the launch of the iPad, nor is it making me sleep easier. I am more curious to see, as I was quoted, what the competition comes out with as a result of this high-profile device.
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Posted by Mike Maddaloni on 02/03/10 at 04:21 PM
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Tuesday, February 02, 2010
ExpressionEngine is a content management system from EllisLab which we at Dunkirk Systems, LLC have used to develop several blogs and communities for clients. Like any tool, it is good to know others who work with it to share experiences and learn from. This is why I took the initiative to start an ExpressionEngine Meetup group in Chicago.
The first Meetup will be on Tuesday, March 23, at OfficePort Chicago in the Loop. We launch the first meeting of the Chicago ExpressionEngine Meetup with Michael Boyink, principal of Boyink Interactive and the founder of Train-ee, a leader in ExpressionEngine education.
For more information and to join, visit the Chicago ExpressionEngine Meetup at Meetup.com.
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Posted by Mike Maddaloni on 02/02/10 at 04:00 AM
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Monday, February 01, 2010
The next likemind will be Friday, February 19 in dozens of cities around the world.
In Chicago, it will be at Argo Tea, 140 S Dearborn St. at the corner of Adams and Dearborn Streets in the Loop from 8:00 am to 10:00 am.
I call likemind a gathering of creative-minded people, from various disciplines including Internet, advertising, art, social media, et. al. For more information on likemind, you can read this great article on likemind from the New York Times.
No RSVP is required. You are also welcome to join the likemind Chicago Facebook group.
Did you enjoy reading this? You are welcome to subscribe to The Hot Iron by RSS feed or by email.
Posted by Mike Maddaloni on 02/01/10 at 07:48 AM
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Sunday, January 31, 2010
Marshall McLuhan is famous for the quote, “the medium is the message.” My short definition of the meaning of this quote is that it isn’t necessarily what is being said, but how it is said. I thought of McLuhan on a recent ride on Chicago’s Red Line subway, where I saw the following notice.

The notice reads of upcoming route cuts on Chicago’s CTA system. What it doesn’t say is why, and not saying it is not at issue as it has been widely reported in the media and blogs around the Windy City of the CTA’s budget “issues” and the need to cut service to balance its budget.
As I read this notice, the words were not as important as what I was looking at. The notice is displayed on an HDTV encased in a protective kiosk to ideally prevent it from damage and vandalism. The cost of such a display unit was adding up in my head along with other budget numbers I have read in the previously-mentioned stories. In the end I did not see a notice of services changes, rather an expensive display device.
The irony in this thinking is it came from me, a career high-tech professional and Web consultant. I have discussed such display units with clients. However this is not the only example of using technology that in the end has bothered me. A few weeks back I received an onslaught of phone calls for the eventual winner of the Massachusetts U.S. Senate race, Scott Brown, on my Chicago 312 area-coded business line! Somehow my number was derived from some computer-processed algorithm which followed me, who used to live in the Bay State, to the Land of Lincoln. Months prior to this I received letters form now-defunct GM brand Saturn to my Chicago home thanking me for my loyalty to them. I bought a Saturn in 2003 and dumped it in 2000 (with emphasis on the word “dumped"), yet they were still able to find me.
All in all, no message will resonate with everyone it is presented to. But as we progress into more tech-driven message delivery, we should be cognizant of the sincerity of this message, which can be compromised using modern, inexpensive means. Surely a hand-written note from the CTA, Scott Brown or Saturn would have been perceived by me to be the same as the automated message. Before pressing the send button or making that buying decision, think about if you have to justify the medium as well as the message.
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Posted by Mike Maddaloni on 01/31/10 at 04:00 AM
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Monday, January 04, 2010
The next likemind will be Friday, January 15, 2010 in dozens of cities around the world.
In Chicago, it will be at Argo Tea, 140 S Dearborn St. at the corner of Adams and Dearborn Streets in the Loop from 8:00 am to 10:00 am.
I call likemind a gathering of creative-minded people, from various disciplines including Internet, advertising, art, social media, et. al. For more information on likemind, you can read this great article on likemind from the New York Times.
No RSVP is required. You are also welcome to join the likemind Chicago Facebook group.
Did you enjoy reading this? You are welcome to subscribe to The Hot Iron by RSS feed or by email.
Posted by Mike Maddaloni on 01/04/10 at 09:57 AM
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Thursday, December 17, 2009
It’s not everyday that someone says you’re a favorite, especially when that someone is Google.
Yesterday I received a letter from Google’s Local Business Team regarding my Internet consulting firm, Dunkirk Systems, LLC. It stated my Google Local listing is a “Favorite Place of Google” and reinforced this with stats – it was viewed 346 times in the 3rd quarter of 2009. Along with this letter of praise came a window decal stating “We’re a Favorite Place on Google” which features a QR code with a link to the mobile version of my Google Local listing. If you have a QR code reader on your mobile device, click on the accompanying photo to see a larger version of it from which you can scan the QR code and navigate to the link, or view the link to my mobile listing in your Web browser.
Where I haven’t done any poking around to see who else got a similar letter, there is some value in this, and just the opposite. First off, Google Local listings work. I have been seeing the hits coming to the Dunkirk Web site from the Local listing in my Google Analytics reporting. It is also yet another way to drive traffic to you and your business. Google Local also gives the ability for people to rate a business, similar to Yelp, which also provides businesses with window stickers.
For a retail establishment, this is a great program to offer the window stickers. But for a business like mine, it isn’t something I can leverage. First off, my mailing address is different from my office location. And my office isn’t typically where I meet my clients or have walk-in traffic. But Google Local doesn’t know this, nor did they ask.
Legendary US Congressman and House Speaker Tip O’Neil is known for his quote, “all politics is local.” Can the same be said for search? Yes and no, with an emphasis on the word “and.” If you don’t have a Google Local listing for your business, set one up right away. Today, there’s many services offered by Google, at no cost, that businesses and Web sites must use. So it’s quite obvious I use them myself, and do business with Google in many ways. Whatever your opinion of them, keeping up with what is offered by the Internet giant is vital.
Posted by Mike Maddaloni on 12/17/09 at 05:44 PM
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Monday, December 14, 2009
Here’s your opportunity to get a great domain name - BostonPoint.com. I have decided to sell this domain name, and am using Bido.com, the social domain name auction service.
BostonPoint.com is a great geographic domain name, or commonly referred to as a “geo-domain.” In reference to Boston it can have many uses, and accompanied by the word “point” it can be used for mapping, tourist destinations or any business to highlight.
There is no reserve for the auction of BostonPoint.com, and the opening bud starts at US$28. The auction will be on Wednesday, December 16 at 2:00 pm ET, 1:00 pm CT. You must register with Bido to participate in the auction. Even if you’re just interested in watching it, the Bido site has some unique features.
See you at Bido on December 16, and bid early and often on BostonPoint.com!
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Posted by Mike Maddaloni on 12/14/09 at 11:15 AM
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Monday, December 07, 2009
This sign came into my line of sight today, and it made me laugh. It also made me think about Web site architecture.

In this photo, which was taken in Chicago’s Millennium Park, you see a sign reading, “Restrooms Closed. Please use restrooms on east side of Park” and is in front of gates on a stairway by the Pritzker Pavilion. What made me chuckle was the assumptions made by whomever decided what would go on this sign, which include:
- The person reading it knows where they are
- The person reading it knows what direction they are facing
- The person reading it knows how to get to the east side
- The person reading it knows where on the east side of the park the restrooms are
- The person reading it knows English, but I’ll give them a pass on this one for now
What is also in the picture is the entrance to the restrooms on the east side of the park, which is to the far right of the red seats. Though they are so close, they are so far, especially when there usually isn’t anyone to direct you to where you are and where to go.
Similar Assumptions Made Online
Unfortunately assumptions of this sort are not exclusive to the offline world. Many times I find myself on a Web site and I have no idea how to get to where I want to go. I get more frustrated as I design and develop Web sites and I feel I should know how to get there.
This frustration is usually a result of the first assumption above, whomever designed the architecture and/or content of the Web site assumes the Web visitor has some knowledge of the entity or person the Web site is for. It can be as simple as the choice of words used in the navigation which may be unique to those “in the know” or it may mimic the offline structure of the entity.
So what can be done to prevent this? First off, knowing who your target audience is for your Web site is important. If you know who will be clicking around, you can design and develop to meet their expectations. Secondly, having an understanding of what your target audience is looking for will help in the presentation of this information. We always want to say what we want, and people are looking for what they are looking for. Finding the overlap in these expectations is where the magic happens, and makes the Web site successful. Finally, continuous review of the Web site’s analytics will tell you how successful you are doing. Many times designers and developers feel they must make something completely unique in their design. Where this surely shows their talent, true talent comes from creative design with high functionality.
If you go in with no assumptions and simply use hard data, you will be more successful in the end. And you also won’t be needlessly hunting around for a toilet in the Windy City.
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Posted by Mike Maddaloni on 12/07/09 at 04:00 AM
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Wednesday, November 11, 2009
Whether or not you plan on using Twitter any time soon, get your name on it now. Register for the microblogging service and create a basic profile with a URL link to your Web site.
Why? The main reason is more and more people are using Twitter and these people have a great expectation for other people and companies to be there as well. People will try looking up a person or entity by simply trying their name after twitter.com, as shown below.

If they can’t find you, they will try to search for you. If they still can’t find you, they will probably post a tweet stating they couldn’t find you.
Another reason to at least set up the account is someone else may do it before you. Squatting on personal, company and brand names is becoming common it Twitter, just as it is still common with domain names. The simple, inexpensive way is to get the name now and avoid the hassle later if someone else gets it before you do, just as it is with domain names.
Once you have your Twitter account, make a plan to start using it. Spend some time exploring Twitter, read any number of blogs and articles on it, and see who else is using it, especially in your market and industry. Look for more on Twitter and social media from Dunkirk in the future.
Consider Twitter as you would any other tool for your business, as others will have that expectation of you. And when you do start using it, follow me.
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Posted by Mike Maddaloni on 11/11/09 at 04:00 AM
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