My Takeaways From The Book One Word That Will Change Your Life

By Mike Maddaloni on Friday, February 06, 2015 at 04:52 PM with 0 comments

Goals by nature are complex. At least that’s how I see them. As they segue to an action plan to achieve them, they must be clear and not too wordy, yet not vague or they will lose their meaning. Often times goals are “boiled-down” to a phrase or even one word for marketing and promotional purposes as a simple rally cry to those who are a stakeholder to these goals.

In the book One Word That Will Change Your Life by Jon Gordon, Dan Britton and Jimmy Page (not the guitarist), they propose you simply have 1 word as an overall goal for yourself for a year. They present a rather simplistic yet thoughtful process by looking inward, opening yourself up to discovering the word, then applying it to your year.

As I read this several takeaways came to me, including:

  • You need to find a process that works for you – The steps in this book may work for you, and also they may not. Sometimes it takes a book like this to help you though such a process.
  • Divine intervention is not for everyone – The book is based on faith in God in order to open one’s self to ”receive” their word for the year. This may be a turn-off for some, perhaps those who do not believe in a supreme deity. That being said, if you are a spiritual person, you can still follow this process without acknowledging a god to open up and find your word.
  • Maybe simple is all you need? – If you are typically someone who does not set goals, or are someone who belabors the process to do so, following a simple process in this short book may be exactly what you need.

As simple as the concept is for One Word, the book is as short. It was written to be read in less than an hour, and tells a good story on how the concept was formed, how it works and how it has been used by others. One Word was another book I owned and found when I moved – note there are more to come! I don’t recall the inspiration for getting it, but my guess it was its process meaning around goal-setting.

So I set a phrase and not a word

As I started 2015, I thought about this book that I had read a while back and decided to open up and see if I could come to a word to guide me through the year. As I reflected on where I was and what I was doing, what came to me was not 1 word but 3, and after trying to come up with a good 1 word for the 3, I decided to stick with the 3 – mix it up. As I am creeping up to my sixth decade on this planet, I often find myself getting a little stodgy and repetitive. I could be going to the same stores or reading the same blogs and sites or simply doing the same thing. Why not mix it up, expose myself to new things, foods, places, people, even if the change is slight. This way, I am making small, incremental changes in my life, which won’t seem as obvious while in the process.

For myself, I will use the hashtag #mixitup to mark things new and different for me.

As always, I welcome your thoughts on the concept of One Word and the book itself. Have your goals so far this year been a challenge and you’re looking for something new? Or have you followed One Word and chose your own? Please share in the comments to this post.

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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My Guest Post On The Blog

By Mike Maddaloni on Friday, January 23, 2015 at 06:51 AM with 1 comments logo

I was recently invited to write a guest post on the blog for, a service which matches luxury accommodations for travelers in select cities in the world like Montreal, Miami and Panama City. Digging into my experience with travel, I decided to write about tips for traveling in the winter months. My post, Travel Tips for Travelling to a Wintery Destination, is now live.

Where my typical writing is about business and technology, I file this under the “occasional diversion” I refer to in the description of The Hot Iron. The more I write, the more these come to mind, and the more these may be available to read by you and others.

Thanks to my good friend CT Moore and the staff at for the opportunity to write this.

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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Mixing It Up In 2015 And The Hot Iron Turns 8

By Mike Maddaloni on Friday, January 02, 2015 at 07:52 AM with 0 comments

photo of 1983 Boston Red Sox program

Happy 2015! As today, the second day of January, officially marks the first business day of the year, and by now most have recovered from the merriment of New Year’s Eve, I would like to wish you all a great new year.

Where rolling to a new calendar also comes with resolutions, mine is simply to mix it up in 2015. I started the new year off much differently than I did in past years: sans kids, just me and my lovely wife at a Spanish restaurant, where just about every year that I can remember has involved Chinese food (a Boston tradition) and the past several years have been with our kids, even if they were sleeping in the next room. This was a fun change, and a great way to ring in 2015.

So in mixing it up in 2015, I am not looking to make major strategy changes, but smaller, incremental changes that I see as adding up to something bigger and better. Maybe I take a different route to go someplace, or a different approach to reaching out to someone, or simply wear a different color socks on occasion – I am hoping to stop and think when I get into doing something routine or that comes too natural to me, and think how to change it in some way.

The Hot Iron at 8

December 30 marks the official anniversary of the launch of this little blog which is now 8 years old. It’s almost wild to think I have been at this, at varying degrees, this long. Writing is something I have enjoyed more and more over time, and it has been both a creative outlet as well as a way to vent some of my frustrations over business and technology – the overarching theme of this repository. Whether this is your first time reading or you are a long time subscriber – thank you!

I have written an anniversary post of mixed sorts over the years, and if you’re so inclined you can read them for the following anniversaries of The Hot Iron: first, second, third, fourth, fifth, sixth and seventh.

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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My Worst Managers Never Took Me To Lunch

By Mike Maddaloni on Monday, December 22, 2014 at 12:02 AM with 0 comments

photo of menu at Starbucks in Gold Coast, Chicago

When I look back across my career at the variety of managers I have had, there is a broad spectrum of them from amazing to horrible and everything in between. As I was recently thinking of those I considered the “worst” – those whom I had a poor experience working with – a common denominator came to light that I feel is central to why things did not work out well.

They never took me to lunch.

More Than A Meal

Don’t get me wrong, I am not just looking for a free meal, nor do I think these people are cheap in any way. Frugality with a corporate spending account has come up in dealings with past managers, and for me it is near the bottom of the list.

The fact these managers did not take me to lunch goes well beyond the meal itself and its cost. It has to do with the overall action itself – getting out of the office, a 1-on-1 meeting in a different setting and the discovery and insight about each other that comes with the conversation over the meal. Or in short – the manager getting to know me better, and me getting to know the manager better. This deeper knowledge about a person is important for a working relationship, going beyond the surface and skillsets to truly get the most of that person, and ensure they are happy and satisfied in the work environment.

Meals Alone Don’t Make A Manager

Where I feel that the invitation and act of taking someone to lunch is important in a working relationship, it is not the defining moment for a manager if they do so. In all honesty, most all of the managers I have had in all my years have broken bread with me, some at least once and others on a regular basis. And those managers would be represented across the above-mentioned spectrum. Even those whom I would rank along the lower end of that spectrum, I feel by having had a meal with them, and getting to know them as more than what was written on their business card, outranks those few who did not take this time or see it as important.

My Own Experience With Meal Invites

Where I have been talking about being on the receiving end of a meal invite from a manager, in my own role as a manager over the years I have taken many people to breakfast, lunch, dinner, coffee, snack or food in some capacity outside of the office and away from the grind to have a conversation. Call it the Italian-American in me, or just call it effective, but this opportunity to further connect with a team member or colleague is a very important part of how I have been successful throughout my career.

Here’s a couple of ways I have integrated lunch and my teams.

Re-energizing After Being Dazed And Confused

It was one of those meeting where you sit there and wonder, with all of this brain power, could we possibly cure cancer? But alas in the end really nothing was accomplished other than puzzled looks on everyone's faces and bad tastes in everyone's mouths.

I was asked to come to an "emergency" meeting and to bring my developers and even my graphic designer. As the manager of the front-end design and development team part of my job was to be the conduit between my team and senior leadership, who called the meeting and the people who did the great things to make our application a reality. In short, I would shield them from the insanity of such meetings. However the requesters pulled rank - literally - and demanded all of us in the meeting.

To make a long story - and long meeting - short, we all didn't need all of the king’s horses and all of the kings subjects to be in the meeting, and after an hour or so we all staggered out of the meeting room with the above mentioned looks and tastes.

Once we all collected in the lobby I decided the team needed to be rewarded for enduring this, so I told them that I would be taking them to lunch. The meal would be on the company, but only if we did not talk about work; if anyone brought up work they would have to pay for their own meal. Needless to say everyone agreed. As we walked back from the restaurant, I realize that we had bonded even deeper as a team than we had before and learned a lot about each other's backgrounds and beliefs, and I feel it had a great impact on our teamwork going forward.

Not When But When I Want To

After joining a start-up company and signing my life away (and possibly my future first born) I was then given our business plan our operating guides, policies and procedures. Reading through all of it I noticed there was no mention about specific business expenses, namely meals. I raised this with our HR director who told me to talk with our CFO, and my conversation with him went something like this:

Me: “Hi Homer (not his real name), what is the policy on expensing meals?”
CFO: “Um, who are you taking to lunch?”
Me: “Members of my team, and others in the company?”
CFO: “Um, when?”
Me: “Whenever I want to!”
CFO: “Um…”

At that point I talked with the company president, whom I had interviewed and talked with extensively during the onboarding process to the company, and he knew my leadership philosophy and told me to take whomever, whenever, and to expense it. These meals, sometimes, at the local mall food court, sometimes at a sit-down restaurant, were integral to me getting to know the team I inherited at the start-up, who they were, what motivated them, and importantly issues they had within the company. Although I was only with the start-up for 6 months and 5 days (a story for another time!), it was a productive time and I got some great things out of our team.

More Than A Skillset

If you read other posts here at The Hot Iron you will see I talk quite a bit about managing and leading people, and it involves a deeper knowledge of who they are, in addition to what they do. Frankly, it just works for me – always has, and I believe it will in the future. Some have labeled my approach as “touchy-feely” and so be it – we all have our styles, and in the end it’s up to the person as to whom they want to work for. Needless to say, I am not looking to work again with those past managers who didn’t take me to lunch.

I welcome your thoughts and comments on my approach in the comments to this post. Has meetings over meals worked for you or not? Do you see it as a way to deepen a working relationship, or just fill your belly?

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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What I Learned From Writing What I Learned This Past Year

By Mike Maddaloni on Monday, November 17, 2014 at 12:15 AM with 3 comments

photo of the last page of The Giving Tree

Earlier this year I decided to write weekly posts here at The Hot Iron about what I learned over the past 7 days. Over 8 months I wrote 32 posts sharing numerous things that I learned. I wrote the last one on August 29, 2014, which will be my last in this series.

Fun for me while it lasted

The catalyst for this topic thread was simple - I had too many things I learned and/or wanted to write about but not enough time to write the posts. As much as I would like to simply “bang out” my thoughts on the keyboard, for me the writing process is more elaborate than that, from the thought on the topic to writing, to editing, to an accompanying photo… it takes me time. That being said, writing is something I enjoy and is a great creative outlet for me.

Writing posts that were more of a collection of nuggets of information was a good idea at first and something that interested me. I was also hoping to write single-topic pieces as well. Over time though the thrill waned and then it got to where I was not writing one every week, then the most recent gap of a couple of months. As for those single-topic pieces, they were few and far between.

Back to where it began

I've decided to retire this thread and return to writing as I gave before - posts on single topics on business and technology and other occasional diversions. For those of you who are my loyal readers I thank you and I hope that you'll enjoy this change as well. As always, I will never fully promise any number of posts, but am hoping to at least write one a week.

Still learning

As I still get disappointed when a day goes by when I don't learn something, I am still logging those thoughts and will be sharing them on my Twitter account – you can follow me there at @thehotiron. Of course there may be more diversions than in the blog itself, as well as more conversations and other thoughts but I still share all the business and tech news with my unbiased opinion as much as possible.

I hope you won’t miss my “learned” posts – or will you? Please let me know either way in the comments to this post.

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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Quick Poll – What Is The Work You Do Really To You?

By Mike Maddaloni on Sunday, November 02, 2014 at 11:15 PM with 6 comments

Is the work you do a vocation, career or simply a job?

This is the question I am asking in this quick poll. As I am reading the book 48 Days to the Work You Love: Preparing for the New Normal by Dan Miller, this question is the activity of day 6 of the 48, where one is supposed to discuss this with 2 people about what they do for work and if it is a vocation or their calling, part of the progression of their career path or if it is merely a job where they are collecting a paycheck.

I have decided to go wide with this query and am asking all readers of this post to answer this poll. In addition, I am interested in the discussion of why you made your selection and welcome your thoughts in the comments to this post. As the comments are moderated, you may respond anonymously, and providing you are not spamming the comments with ads for knock-off merchandise, I will post them.

Thank you in advance, and I am eager to see your votes as well as your comments as to if what you do for work is a vocation, career or job.

Please make your selection below - if you cannot see the poll question please answer the poll here.

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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My Takeaways From The Book Who Moved My Cheese?

By Mike Maddaloni on Wednesday, October 22, 2014 at 11:36 AM with 0 comments

photo of What Would You Do If You Weren’t Afraid?

I was aware of the book Who Moved My Cheese? for some time, yet I had no idea what the story was about. When I found the book after moving, I decided to take it and give it a read. It was a short book yet it was packed with a powerful message to me.

Written by Dr. Spencer Johnson, the co-author of The One Minute Manager (yet another book I have not read, but I digress) Who Moved My Cheese? is a story of people telling the story and discussing “who moved my cheese?” and what they took away from it. When you read the story it's hard not to put yourself into the characters of the story, whether it’s those who are hearing the story or those who are in the story “who moved my cheese?” Interestingly, the discussion of the story takes place in Chicago.

After putting down the book, my takeaways were very obvious to me.

  • Everything is in constant change – whether we realize it or not, things are always changing. This may be obvious for some things but for many things in our lives it probably isn't as obvious as others, yet we need to be aware of all change.
  • Laugh at yourself – This is something I have always felt that I was really good at, but it's something that when you go down a certain path you may forget to do. By stepping back and taking yourself out of the situation, it will help you see things much clearer and allow you the opportunity to laugh at it a little bit.
  • Be the “haw” – The character “Haw” in the story Who Moved My Cheese? is the hero, the one who decided to move on when things were bad. His line in the story about what you would do if you weren't afraid is something to take to heart.
  • It's never too late to change – Even if things are very bad and you don't think there's an opportunity to change, there is a choice to make to remain where you are or get out and move on.

Granted this isn't the only book that has ever been written about picking up and moving on, but I think it tells it in a way that it realizes the struggles people have with just doing that and spells it out in a way that makes it easier for you to relate to it.

At 96 pages, Who Moved My Cheese? is an extremely quick read and I read it in about an hour. Though the book was originally published in 1998, it is a timeless story and very relevant today for what I'm doing and what other people I know are doing. I highly recommend you pick up a copy of the book. As I am done reading it, if you would like my copy please let me know and I'll share it with you.

I welcome your thoughts on the book Who Moved My Cheese? in the comments of this post. Was it a good story for you, or a silly read, or something else?

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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The Work Project I Never Politically Worked On

By Mike Maddaloni on Friday, October 10, 2014 at 08:52 PM with 0 comments

Ah, company politics. They can be anything from mildly amusing to wrenchingly painful. In any case, they are at a minimum something you shake your head at. Unfortunately there are politics of some form in every work place and it really depends on the people involved as to how bad the politics can be.

The following story is one of company politics that to this day I still shake my head and laugh at. However at the time I admit I was pretty pissed off about it. It is a true story – one that I went through myself about a dozen years ago. The names of people in the company of all been changed to protect the innocent or feeble.

I was working in internal IT for a software company supporting the software and hardware for its public Web site and Intranet. Along came a major project where the company was going to implement PeopleSoft, an enterprise resource management or ERM system. As a result, everyone in IT was supposed to be working on the PeopleSoft project and not on anything else, including the work I was doing on our Web site and Intranet. Of course reality is always something different, as there was nobody else to technically support either of those projects, and I continued to support both.

One day I got a call about a major project the company was undertaking. It was going to go through a significant rebranding effort, keeping the same logo but rebranding all products and services including a new Web site. Although we had plenty of technical people in the company, I was the person to work on the new Web site as I knew it best, from the marketing team to the infrastructure to code behind it. The call had come from the marketing manager whom I had worked with since I've been there supporting the Web site. I then told her what the new “situation” was in IT, where I was not supposed to be supporting the current Web site, let alone build a new one. Needless to say this didn't make any sense to her, but she understood well how the company politics was, especially in IT.

Next up for her was to raise the “situation” up through her management, which then brought it up to the IT management and then came back down to me. I got a call from my manager who told me that after all I was supposed to work on the new Web site. But there was only one stipulation: I wasn't politically supposed to be working on this project therefore I wasn't supposed to tell anyone about it. So technically I was wasn’t working on the project, even though it was going to take most all of my time for the next several months.

Makes perfect sense right? I didn't think so.

Despite the insanity of the “situation” I had a job to do. A lot of work went into building the Web site, but it was something enjoyed doing very much and it didn't seem like a job at all. I was working very closely with our marketing manager, where I was located in Boston and she was in Vermont. Throughout the entire project we never actually saw each other, but despite that we were extremely successful at what we built.

In addition to building the Web site, I was also responsible for registering and acquiring new domain names for our rebranded products and services. As this was a publicly traded company, the rebranding was very secretive and very few people knew what the new product names were to be. But I was one of them. So that's a lot of faith and confidence in the guy that's not officially working on the project.

Overall the project was a success and we launched the new Web site on the day the company launched the rebranding. A lot of hard work and long hours went into it, and where we were very relieved when it was over, there was a lot of pride in the work we did. About a week after the rebranding, an email came out from the president of the company thanking individually all the people who worked on the rebranding. That is, all except for me. Of course this made complete sense because the president wasn't told I worked on the project because for political reasons I wasn't working on the project as nobody from IT was supposed to be working on anything else but the PeopleSoft project.

No sooner did the email come out from the president, I got a call from the marketing manager who was completely shocked that I was left off the list. I have to admit I was slightly irate I didn't get official recognition, but I knew the “situation” and took it for what it was. At least my immediate colleagues knew I worked on the project and I got kudos from them. Where I did not get credit from the president, I knew what I did and was just as proud as I was before the email came out.

Several weeks later we had an all-hands meeting for the IT organization. As I wasn't really in the mood for going to listen to this meeting in person, I decided just to dial into it from my desk. At the conclusion of the meeting the chief information officer, or CIO, brought up the rebranding project and even singled me out for the work that I did on it. What? Public recognition from the guy who had decided I technically didn't work on the project and made sure that I didn't get credit for it from the president of the company? Needless to say I was mildly irate and may have even made a gesture at the phone as I was listening to this. Interestingly, the CIO himself never personally thanked me for the work that I did on the Web site, and knowing how he operated even his public acknowledgment was very halfhearted.

It's one thing going into a consulting project or a contract knowing that for proprietary reasons you can't reference you worked on a project. When it comes to political reasons for not working on a project, they typically make absolutely no sense and are more to cover for someone than anything else. This was the case here, in a company with plenty of resources and a “leader” who would not acknowledge a significant company effort in order to keep to his marching orders that all-hands would be working on the ERM initiative. Of course by that statement alone there is no leadership shown.

Have you ever been in a similar situation? How would you have reacted if it was you? I welcome your thoughts in the comments to this post.

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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Top 10 Reasons Why Fall Is The Best Season

By Mike Maddaloni on Friday, September 26, 2014 at 08:21 PM with 0 comments

photo of fall trees in Glen Mills, PA

Happy Fall! Or at least the first weekend of it.

Fall, also known as Autumn, is my favorite season. Why? Here’s my top 10 reasons.

10. Summer is wicked overrated. There is too much pressure to have your fun and vacation in the summer, when there is just as much to and plenty of time to do it in the fall.

9. Everything is cheaper in the fall, from hotel rooms to gas, as demand is higher in the summer due to the reason above. For what it would cost you to do what you do in the summer, you can do more – and more of it – for less in the fall.

8. It’s a lot cooler in the fall than in the summer. Walking from your front door to the car won’t cause you to sweat profusely. It’s a great season to get outside and have a nice cool breeze going for you.

7. Fall colors are amazing. Growing up in New England, for me a short drive to the shopping mall gave me an amazing view of some of the best foliage in the world. Not to forget the fall colors you wear are equally striking.

6. Crunching leaves make for a great sound.

5. Fall is all about heartier foods. The meats and vegetables, and the soups and stews and meals they make, warm on the inside and are a great compliment to the weather. Fall even has its own fruit, the pumpkin (yes, it’s a fruit, not a vegetable).

4. Halloween comes at almost the halfway point of the fall, and is a great celebration of fun and mischief for people of all ages. Plus the annual visit to the pumpkin farm prepares you for the night of bewitching.

3. Fall is when you go back to school. Where some kids like that and others don’t, most parents agree and like it.

2. When you change your clocks at the end of Daylight Savings Time in the fall, you get back that hour you lost in the spring.

1. It’s football season – the American kind! From playgrounds to the pros and everywhere in between, it’s the time to cheer for your gridiron champions, not to mention the tailgating parties that go along with it.

It was somewhat tough to choose what order to put some of these in, as they all contribute greatly to my favorite time of the year.

What do you think? Do you agree or disagree on my favorite season? Or do you have other reasons to love fall? Please share your thoughts in the comments to this post,

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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What I Learned This Week For August 22 2014

By Mike Maddaloni on Saturday, August 23, 2014 at 11:26 AM with 0 comments

photo of lights on the ceiling of The Maxwell in Chicago

Armed with a to-do list, and an item named “write blog post” has helped me get this relatively on-time out the door!

  • I visited “The Maxwell” this week. It is a retail complex in Chicago’s South Loop, whose name comes from the now-gone nearby Maxwell Street retail area. It combines street-level stores, upper level stores accessible through a lobby and parking. The lobby is nothing to look at, but its ceiling is, and is pictured here.
  • Did you know I am renting my Chicago Loop loft condo?
  • I had keys made this week at that big-box orange-logoed hardware chain. They had this machine that scanned the keys then cut them. Impressive, only that one of my keys did not work in one door. Then I went to the local Ace hardware store who had one of the “old-fashioned” key cutters where you manually trace the key to make a duplicate, and the key worked perfectly.
  • I had an extremely positive experience with Comcast customer service this past week, and an incredibly painful experience with their technical support a few days later.
  • The more I learn about mobile app development, the more I realize people don’t really know what their app is doing, such as what and when it is accessing something either on your device or over the Internet.
  • I have heard about IRS form 990, which a non-profit must file with its taxes. However, I have not ever really looked at one at depth or compared them against other organizations. I did so this week, for the group Barrel of Monkeys whose Board I have joined, as well as for the Lyric Opera of Chicago. Just create an account at GuideStar and look away!
  • Strep – it’s not just for your throat, and you can get strep in your nose and other body parts I won’t mention.
  • You can stain concrete. It is similar to staining wood, in that you are enhancing the appearance of the texture.
  • My 10+ year old grocery cart finally came to an untimely collapse when one of the wheels snapped off and I wasn’t able to repair it. I am honestly surprised it lasted that long.
  • Amazon has a new feature called Amazon Smile where a non-profit organization you choose can earn a percentage of your purchases when you use the specific URL It is unclear if the charity can earn money when you use the Amazon mobile app. I chose the Omayra Amaya Flamenco Dance Company Inc. to receive whatever pennies they can earn from my purchases. Omayra was a long-time client of my Web consulting business and she is an amazing dancer and performer. Check out her Web site and look for videos of her online to see, and choose her dance company to earn whatever you can send their way.
  • This blog was down for about 8 hours this past week – did you notice?
  • After my ordeal with Comcast I hooked up a new wireless router, a Cisco/Linksys EA3500. When I went to run the setup, I noticed something called “Smart Wi-Fi” which immediately caused me to shudder – this wasn’t the typical, very techie setup and router administration I was used to. First off, it wanted me to create an account to remotely administer my router. Really? Then, the setup failed, which never – ever – previously happened to me. After a little searching, I found similar people lamenting to this, and a solution to revert to the traditional, previous router administration Web interface. Not surprising, everything worked as expected.
  • Did I mention I am renting my loft condo in the Chicago Loop? Actually, I did blog about renting my condo.
  • This week someone closed an email with “be good to yourself!!!” This took me aback. First, this is nothing I have ever gotten in writing from someone. As I thought more about it, I was trying to think of the last time anyone ever said it to me. Then it dawned on me, it did happen, and way back in the day, by people I have never met in person. Yes, I am referring to the song Be Good To Yourself by Journey. Watch it on this link to YouTube or see it embedded below, and either way take a trip back in time… and be good to yourself!!!

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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