Monday, March 08, 2010
It is a question I often ask, but not always the same way:
Do you have time for a Web site?
The question is posed to prospective clients, which some reading this may think is ironic. However after building Web sites commercially for over 15 years now, every once in a while a Web site languishes from lack of or poor content, let alone varying oversight and management.
Web Sites Don’t Update Themselves
With the advancement of content management systems (CMS) and blogging platforms, coupled with RSS, content syndication and aggregation among others, it is easier than ever today to update and post content to your Web site. In some cases a Web site can be updated with little human interaction. Where you can bring in content from other places, your own custom-crafted messaging is vital to the success of your Web site. This is the reason people will want to visit your Web site more than once.
When planning for a Web site, most all consider the monetary cost of paying for the site to be built. They will also plan to write the initial content for the Web site, and for a blog they will write a few blog posts ahead of time to ensure there’s initial consistency. Once the site goes live and the last sip of champagne is drank, the work continues to write new content, review existing content, let alone reviewing analytics, modifying tags and meta data for SEO, and making other changes and responding to readers to ensure the success of your Web site.
A Plan That Works For You
Don’t let writing content for your Web site be yet another item on your burgeoning to-do list! Come up with a plan and process to ensure regular, quality updates to your Web site. Where content plans can cover several blog posts in itself, here’s some attributes to consider in your plan:
- How often do you want to write?
- What do you want to write?
- Does everything need to be a long, extensive piece or can short updates be worthwhile ot readers? (Hint!)
- How much time do you have available to write?
- Ensure you review all content when significant business events occur (e.g. office address, company name change).
Keeping the content fresh on your Web site will be of interest to your Web visitors as well as the search engines. And these are certainly things to toast with champagne.
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Posted by Mike Maddaloni on 03/08/10 at 04:00 AM
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Tuesday, March 02, 2010
The next likemind will be Friday, March 19, 2010 in dozens of cities around the world.
In Chicago, it will be at Argo Tea, 140 S Dearborn St. at the corner of Adams and Dearborn Streets in the Loop from 8:00 am to 10:00 am.
I call likemind a gathering of creative-minded people, from various disciplines including Internet, advertising, art, social media, et. al. For more information on likemind, you can read this great article on likemind from the New York Times.
No RSVP is required. You are also welcome to join the likemind Chicago Facebook group.
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Posted by Mike Maddaloni on 03/02/10 at 10:07 AM
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Friday, February 19, 2010
If you are a regular reader of The Hot Iron, you may have gotten a sense that I am surely glad 2009 is over and 2010 is off to a great start, both from a business and personal perspective. It surely is nice to see when things come together and progress, whether we are overtly looking for them or not.
One sign things are better presented itself to me when I wasn’t even looking for it. As I added a bottle of wine I just purchased to our wine rack at home, I realized the rack was full, as shown in the accompanying picture. For the record note my wife and I are surely not sommeliers, but we do like to have a glass of wine with a meal and friends. The brands stored on this rack are also more than likely not to appear in any article by Chicago Tribune food and wine critic Bill Daley. We always like to keep a few bottles on hand and will usually get something for special occasions. But the point here is this – last year, the rack was not full all the time last year. Not only is it now full, but the couple of bottles of champagne we have are chilling for the right time to pop them open.
Another sign of good times is there have not been as many posts here on The Hot Iron as I would have liked. For now, I will share this, and write more pointed pieces in the future.
Have you had any good signs this year?
Salute!
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Posted by Mike Maddaloni on 02/19/10 at 07:07 AM
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Saturday, February 13, 2010
As the use of jargon is more and more frowned on in the business world, taking its place are common words which express the same thoughts, just with more sincerity. When I heard of the book Fierce Leadership by Susan Scott, I wondered if “fierce” was jargon or not, as I had no idea the reason for the use of this word. As I read the book and learned about the author, it became clearer.
Fierce is actually the name of Scott’s consulting business, as well as her approach with dealing with what it seems like everything. She feels it is necessary to be brutally honest and direct in everything you do, and this is quite apparent in the stories she tells and quotes she uses throughout the book.
There are a few takeaways I had from this book. The first is to always be direct and frank in dealing with people, and to merely deal with people. Many times people skirt issues and avoid conflicts as much as they want resolution to them. Rather than let issues drag on, it is in the best interest of both parties to confront issues, as unpleasant as it may be to do so. A second takeaway is to come up with your own style and process for dealing with people. An example from the book is when Scott and her colleagues interview someone for a job and all interviewers have pens – if someone puts down a pen on the table, the interview is over. As blunt as that sounds, it doesn’t waste any more time for anyone at that table, including the interviewee. She also says anonymous feedback in employee reviews are pointless, for if someone has something to say, they should say it and people should know where it comes from.
As blunt as the ideas in Fierce Leadership are, they have apparently worked well for Scott and her firm, and like any advice, these ideas should be considered and applied as appropriate to someone’s style. I was given a copy of her book by a publicist, and I enjoyed reading it and her philosophy. If you are seeking options on how to deal with people you work with, I recommend giving this book a read.
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Posted by Mike Maddaloni on 02/13/10 at 08:11 AM
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Friday, February 12, 2010
Have you ever used a talking or spirit board, commonly known as an Ouija board? Did it talk back to you? And by chance did it tell you and your family to move to Afghanistan? Believe it or not, it did for one family, and now their true story is being told in the book OUIJA – For The Record, written by Chicago author D. Lynn Cain.
To accompany her life story, she wanted a Web site to tell about the book, a blog to share stories, and a community forum for people to share their stories about their personal experiences with these boards. My Web consulting firm Dunkirk Systems, LLC and our design partners at Visible Logic, Inc. worked together with Cain to develop this Web site, blog and community at OuijaForTheRecord.com.
This was a great project, as it allowed us to be creative and tell a unique story. Bringing together people to share their experiences about Ouija boards is also a unique opportunity. The site is built on ExpressionEngine, a content management system which allows for the integration of all of the desired functionality of the site and community. Dunkirk has built other community sites with ExpressionEngine, including Active Travels and Lewis and Clark Road Trips. Emily Brackett of Visible Logic did a great job with the design of the site, including a hidden message on the home page – see if you can find it!
As I write this, I am still reading the book and will write my usual takeaways from it when I finish it. This is a unique story, and we learned a lot about it as we were strategizing the site early on. If you have interest in true-life stories, Ouija boards or paranormal activities, OUIJA – For The Record is surely a great read for you.
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Posted by Mike Maddaloni on 02/12/10 at 09:28 AM
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Thursday, February 11, 2010
For years I have professed here at The Hot Iron about getting your own domain name for your personal email. As products and services are bought and sold and rebranded, the main domain names for the email service may change, and as a result your email address may be forced to change. As low-cost as it is to own a domain name and straightforward as it is to use as an email address, many still do not.
If what I have said already is not enough reason, here’s another reason why you should do this. Last week Comcast announced it is rebranding its TV, phone and Internet services as XFINITY. Seriously. They say the company name will remain Comcast, but these services will have the new moniker.
There’s plenty of conversation out there about the new XFINITY name and Comcast’s reputation, and I am not seeking to contribute to that at this point. However, it is not known if Comcast plans on retiring the comcast.net domain name for its customer’s email addresses. As previously stated, they have done this before, eliminating the attbi.com when they acquired AT&T Broadband. From a technical standpoint, they can support any number of domain names for email – Yahoo! still supports rocketmail.com for its Yahoo! Mail service – however from past history they have decided not to. If they continue their past practices, many people will be forced to change their email addresses.
Changing an email address is a pain. So why not make one final change, to an email address with your own domain name? Another advantage of using your own domain name is you can change email service providers, but not change your email address. There’s no time like the present to look up the availability of a domain name and make it happen!
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Posted by Mike Maddaloni on 02/11/10 at 08:25 AM
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Wednesday, February 03, 2010
As several people have asked me about my opinion about the iPad, I figured what better way to answer them than on The Hot Iron? While collecting my thoughts on it, what I am presenting goes beyond the device itself, but is related to how and why it is here.
Before I start, let me say I own an original iPod Shuffle and an iPod Nano. I don’t own a Mac or an iPhone, the former as I am content with my Windows PC and the latter is due to it being a locked device to the shaky and overpriced AT&T network. I will also say to satisfy the FCC hawks that I have no direct connection or direct financial stake in Apple. Working in tech my entire career, I also understand a little on how Steve Jobs thinks, and my opinion will come out as you read this.
On The iPad Itself
When I saw the announcement of the iPad, I admit I was not blown away by it, but I was also not repulsed by it. It seemed to me a larger version of the iPhone, allowing for full Web browsing and book reading, which is not an unfair description.
Here’s what I said to PSFK’s Purple List, which was posted on their blog the other day:
“In the short term, Apple fans and early adopters will gravitate to the iPad, though many I have talked and my own belief is that people prefer the portability of the iPhones. In the long-term the impact of the iPad will be in the advancement of other hardware manufacturers’ own foray into tablet devices.”
It’s a nice device but not for me. It will have its market but I don’t think it will take off in its current version as some may think. And this is about all I have to say about the iPad.
On Iterative Design
You’re probably wondering that is all I, Mike Maddaloni, has to say? Actually, that’s it, for I feel this first version of iPad is really about getting out there and seeing how it is received in the marketplace. I can somewhat speak from experience as the Shuffle and Nano in my home are only a few years old and far different from the current models. Apple is a product company and they need to sell units. What better way to do so than under the moniker of innovation?
What Apple has done is put out an initial, well-styled and designed product. They will next put out another initial, well-styled and designed product with iterations in its features, but not quite perfect. Where critics will pick apart each new version, it will certainly draw customers, and as a result sell more products. Granted Apple is not the only company who does this, but among all of the style and black clothing, Apple is a business. This in itself is a topic which could be debated on and on and on.
On Web Sites
Rumors are swirling as to why the iPad’s browser will not support Flash. Today, Flash is the main way people view video content on the Web. It has not always been that way, and it won’t necessarily always be that way. Talk of how the next version of the HTML Web programming language supporting video will address this issue has been one answer, but asking any programmer you will find few thinking about HTML 5.
My rumor to add to the mix is AT&T couldn’t possibly handle the network traffic of full-screen, high-definition video. As Apple continues to be tied to AT&T, this is a sacrifice anyone who owns an iAnything will have to deal with.
I don’t see this as much of an issue for those who build Web sites. In general, you should accommodate for those who don’t want to see Flash or don’t have its browser plugin. Sure, all Flash Web sites are still popular, but it’s nothing I recommend to my clients at Dunkirk Systems, LLC, and here’s a prime example of why. I doubt the iPad will push new ways to view video on the Web. Apple has its own Safari browser and QuickTime video format, and these could be a contributing factor as well.
In other words, I am not losing sleep over the launch of the iPad, nor is it making me sleep easier. I am more curious to see, as I was quoted, what the competition comes out with as a result of this high-profile device.
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Posted by Mike Maddaloni on 02/03/10 at 04:21 PM
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Tuesday, February 02, 2010
ExpressionEngine is a content management system from EllisLab which we at Dunkirk Systems, LLC have used to develop several blogs and communities for clients. Like any tool, it is good to know others who work with it to share experiences and learn from. This is why I took the initiative to start an ExpressionEngine Meetup group in Chicago.
The first Meetup will be on Tuesday, March 23, at OfficePort Chicago in the Loop. We launch the first meeting of the Chicago ExpressionEngine Meetup with Michael Boyink, principal of Boyink Interactive and the founder of Train-ee, a leader in ExpressionEngine education.
For more information and to join, visit the Chicago ExpressionEngine Meetup at Meetup.com.
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Posted by Mike Maddaloni on 02/02/10 at 04:00 AM
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Monday, February 01, 2010
The next likemind will be Friday, February 19 in dozens of cities around the world.
In Chicago, it will be at Argo Tea, 140 S Dearborn St. at the corner of Adams and Dearborn Streets in the Loop from 8:00 am to 10:00 am.
I call likemind a gathering of creative-minded people, from various disciplines including Internet, advertising, art, social media, et. al. For more information on likemind, you can read this great article on likemind from the New York Times.
No RSVP is required. You are also welcome to join the likemind Chicago Facebook group.
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Posted by Mike Maddaloni on 02/01/10 at 07:48 AM
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Sunday, January 31, 2010
Marshall McLuhan is famous for the quote, “the medium is the message.” My short definition of the meaning of this quote is that it isn’t necessarily what is being said, but how it is said. I thought of McLuhan on a recent ride on Chicago’s Red Line subway, where I saw the following notice.

The notice reads of upcoming route cuts on Chicago’s CTA system. What it doesn’t say is why, and not saying it is not at issue as it has been widely reported in the media and blogs around the Windy City of the CTA’s budget “issues” and the need to cut service to balance its budget.
As I read this notice, the words were not as important as what I was looking at. The notice is displayed on an HDTV encased in a protective kiosk to ideally prevent it from damage and vandalism. The cost of such a display unit was adding up in my head along with other budget numbers I have read in the previously-mentioned stories. In the end I did not see a notice of services changes, rather an expensive display device.
The irony in this thinking is it came from me, a career high-tech professional and Web consultant. I have discussed such display units with clients. However this is not the only example of using technology that in the end has bothered me. A few weeks back I received an onslaught of phone calls for the eventual winner of the Massachusetts U.S. Senate race, Scott Brown, on my Chicago 312 area-coded business line! Somehow my number was derived from some computer-processed algorithm which followed me, who used to live in the Bay State, to the Land of Lincoln. Months prior to this I received letters form now-defunct GM brand Saturn to my Chicago home thanking me for my loyalty to them. I bought a Saturn in 2003 and dumped it in 2000 (with emphasis on the word “dumped"), yet they were still able to find me.
All in all, no message will resonate with everyone it is presented to. But as we progress into more tech-driven message delivery, we should be cognizant of the sincerity of this message, which can be compromised using modern, inexpensive means. Surely a hand-written note from the CTA, Scott Brown or Saturn would have been perceived by me to be the same as the automated message. Before pressing the send button or making that buying decision, think about if you have to justify the medium as well as the message.
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Posted by Mike Maddaloni on 01/31/10 at 04:00 AM
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